Order Help

How to Order

To select an item for purchase simply click the button next to the selected item. Every time you add an item to your shopping basket, a small window will appear listing the item chosen, the item price, the quantity. This small window will automatically disappear after a few seconds.

To view your shopping basket contents at any time, click the button.

To remove an item on the Shopping Basket Review page, click the Remove Box, next to the item.

To change the quantity on the Shopping Basket Review page, enter a new figure in the Quantity Box and then click on the button. The new value will then be shown.

To place your order click the button. You will be asked to enter your personal details to enable us to ship the goods and effect payment. Please note that help prompts for all fields appear in the frame in the bottom left hand corner of the screen window.

The first item to enter is the Cardholder Name. This is the name of the person placing the order and if you intend to pay by credit or debit card, it must be the name as shown on your card.

The Company/Business Name is optional.

The Cardholder Address must be the one that relates to the credit card holder. Please complete the post or zip code and obviously the country is also important.

The Delivery Address should be completed if you would like your order to be delivered to another address, please enter details including post or zip code and country. If the delivery address is the same as the cardholder address, then please leave this blank.

Telephone, Fax and Email details are essential as should there be any queries or problems with your order we would need to be able to contact you. If you enter your e-mail address a copy of your order will automatically be sent to you and any future correspondence.

If you have any special instructions relating to your order, please enter the details in the Additional Information box.

If you are happy with the details you have entered you can move on to the final stage by clicking the button, or you can go back to reviewing your order. If you have proceeded you will now see a summary of your order.

If you decide to proceed from here and the details you have already entered are not sufficient, a message will appear in the bottom left hand frame advising you which information is still required.

To pay for your order, you now have to decide how you wish to pay. The safest, quickest and simplest way to pay is by credit or debit card through our secure system. To do this click the PAY VIA NETBANX SECURE SERVER button. You may get a message explaining that "you are about to view pages over a secure connection, any information you exchange with this site cannot be viewed by anyone else on the Web". Please remember that in order to gain access to the secure pages you must have your security switched on. Importantly the secure page is opened in a new window (a second version of your browser), if you do not see this straight away, check your status bar at the bottom of your screen to see if you have a second version of e.g Netscape or Internet Explorer. You will then be asked to enter your credit or debit card details and asked to click a transmit/send button. Only click this button once and your card details will be checked online and you will be taken to a page which will notify you of the progress.

Alternatively you can choose another payment method by clicking on PAYMENT METHOD drop down and selecting e.g. paying by cheque drawn on a UK Bank, and then click

At this point you should see a copy of the order you have placed. If you chose not to send your payment details via the secure banking system, you must print off a copy of your order by clicking the PRINT button on your browser's tool bar. Either send this order with your cheque (made payable to "Gatwick Sundries Ltd") or with your credit card details to the address below.

Questions & Queries
If you have any questions for Gatwick Sundries Ltd or if you cannot find what you are looking for please email us, or call 01342 718 455, and we will be happy to answer.

Gatwick Sundries Ltd
14 Grayswood
Langshott
Horley
Surrey
RH6 9UT
United Kingdom

Tel : +44 (0)1342 718 455
Fax : +44 (0)1342 718 455
Email : gatsunuk@yahoo.co.uk

Copyright © Gatwick Sundries Ltd 2002-2003. All rights reserved.